In a post COVID world, order management & fulfilment are more important than ever. Get it right and win big. Get it wrong and you will struggle or worse.
News
Stay informed with latest news from the world of eCommerce, new eStar updates and features and see how our clients are connecting with more customers than ever before.
Order Management and Fulfilment
Contact-less Click & Collect
Retailers need to activate "Contact-less Click and Collect"!
Uber Eats has "contact-less delivery" and most other courier services are now offering the same. For those retailers who wish to continue to keep their stores operating and offer a service which is in line with the changing needs of the consumer, "contact-less click and collect" adds value.
For most retailers, this would not require much change to their eCommerce technology...
Briscoes enhances delivery through pull-based fulfilment solution
The eStar pull-based fulfilment solution is a sophisticated new way of approaching fulfilment.
Customer Led Innovation - Click & Collect
There’s no doubt about it, Click & Collect is huge!
As the name suggests (and everyone knows!), allows customers to order online and pick their goods up in store, at a time and location of their convenience.
In Australasia, Click & Click is growing, for example Harvey Norman claim Click & Collect is over 50% of online, when The Warehouse launched Click & Collect 2 years ago, it went to 10% in the first week, and is now over 30% of online sales.